Emergency? We answer 24 hours a day, right across Alberta. Call 403-891-9482

24/7 emergency response · Alberta-wide

Fire, water and flood damage restoration

Strength You Can Rebuild On. When a property floods, burns or fills with smoke, the first hours decide what can be saved. Fortis Restore mobilises across Alberta, stabilises the building and rebuilds it — and documents every step for your insurer.

24/7
Emergency line
12+
Alberta communities
24–48h
Mould growth window

What happens when you call

  • We take the details and give you a real arrival window.
  • We tell you what to shut off or stay out of before we get there.
  • We assess, photograph and scope the damage on site.
  • We send the documentation your adjuster needs to open the file.

What we do

Restoration services

Emergency stabilisation through to final finishes, under one contractor, so nobody is arguing about where mitigation ended and reconstruction began.

Fire Damage Restoration

Fire damage can be devastating, leaving behind smoke, soot, structural damage and lingering odours. We secure the property, strip the contamination and rebuild.

Fire Damage Restoration

Water Damage Restoration

Water damage escalates quickly, leading to structural issues and mould growth if it is not addressed immediately. We extract, dry and verify with instruments, not guesswork.

Water Damage Restoration

Flood Damage Cleanup

Flooding requires immediate professional attention to prevent long-term damage and contamination. We remove the water and the affected material, then treat what stays.

Flood Damage Cleanup

Commercial Restoration Services

Downtime costs money. Our commercial restoration services are built to get your business trading again as quickly as the work safely allows.

Commercial Restoration Services

Why Fortis

Mitigation and rebuild from one contractor

Most restoration losses go wrong in the handover — the mitigation crew leaves, the rebuild contractor arrives weeks later, and the property owner is left holding two scopes that do not meet in the middle.

We hold both. The crew that dries the building is accountable to the crew that rebuilds it, and the documentation runs continuously from first notice to final invoice.

  • One point of contact from emergency call to final walkthrough.
  • Instrument-verified drying — moisture readings and thermal imaging, not a guess about when it is dry.
  • Insurer-ready documentation — photographs, moisture logs, scopes and estimates in the format adjusters expect.
  • Occupied-building experience — multi-family and commercial work where the rest of the building has to keep running.

Answered around the clock

Losses do not keep office hours. The emergency line at 403-891-9482 is answered 24 hours a day, every day.

We handle the claim paperwork

Damage documentation, detailed estimates, adjuster communication and claim support from start to finish.

Residential, commercial, multi-family

Single units through to whole buildings, with containment that lets unaffected areas stay open.

How it runs

The first 72 hours

What actually happens between your call and a dry, secured building.

  1. Call and triageTell us what happened. We give you an arrival window and the two or three things to do before we get there — usually shutting off a supply line and staying out of a fire-damaged structure.
  2. Make safe and stabiliseEmergency board-up, water extraction, power isolation. The goal of hour one is to stop the loss getting bigger.
  3. Assess and documentMoisture mapping, thermal imaging, photographs and a written scope. This is the package your adjuster needs to open the file properly.
  4. Dry, clean, decontaminateIndustrial drying and dehumidification with daily readings, soot and odour removal, antimicrobial treatment where the category of water requires it.
  5. RebuildDemolition where it is needed, then reconstruction and finishes back to pre-loss condition — or better, where the code has moved since the building went up.

On the job

Recent work

Our own sites, our own crews. No stock photography.

Where we work

Alberta province-wide

A mobile team, not a single depot. We work the cities below and the rural and remote communities between them.

See all service areas

Damage does not wait

Talk to a restorer, not a call centre

Tell us what happened and we will tell you what happens next — including whether you need us at all.

Call now Free quote